Recently, while visiting the West Bank, I had the pleasure to meet Palestinian shop owner Abu Shadi at his store in the community of Dura in the Hebron governorate. His Al Awawdeh Shop is one of 130 West Bank shops participating in an innovative USAID/World Food Programme (WFP) food assistance voucher program that channels aid through the local market.
Introduced in the West Bank in 2009, the voucher program now covers 86,000 West Bank beneficiaries, including 63,000 who are covered through USAID support.
As Abu Shadi explained, his customers, fellow shop owners and local farmers, all benefit from this relatively new way of delivering food assistance. The voucher program allows families to choose from a selection of staple foods, including bread, milk, yogurts, cheese, eggs, beans, lentils, vegetable oil and salt with an electronic card, similar to a debit card. They have more choice in what they can buy, the food is fresh, and they are injecting money directly into the Palestinian economy by supporting more local producers, farmers and shopkeepers.

Thanks to the USAID/WFP voucher card system, families can purchase the basic foods they need most. Photo credit: WFP/Quique Kierszenbaum
One voucher card user told our WFP colleagues that, “For a very long period we could not afford to buy eggs, milk and other dairy products. Thanks to the voucher program, my children now eat eggs and cheese regularly. They have become so much more active and full of energy now.”
To the extent possible, all of these goods come from local producers and are delivered through the normal private sector supply chain to the shops – giving the private sector a role in delivering the food assistance and also saving the donors the high costs of shipping and delivering the food commodities. Abu Shadi’s shop currently redeems vouchers for 113 households, or about 874 people. With the increased business he has seen thanks to this program, he has hired an additional worker for the store.
Abu Shadi proudly told us, “I am very happy being part of this project. I hope we can reach and include other stores in the community, so they can get the same benefits I have received. I doubled my income and now have a steady income for myself and my married son. It also gave me the opportunity to expand my store.”
Like all stores participating in the program, Abu Shadi’s store is registered with the Palestinian Authority (PA) tax authorities, which strengthens the PA’s ability to collect taxes. The stores also meet a set of standards required from all stores in the program. These stores must maintain refrigeration to keep the foods fresh and safe for consumers, maintaining Internet connectivity so that WFP can instantly track voucher redemptions, and guaranteeing a constant stock of all food products included in the program.

A voucher user explains to AAA Romanowski which products she buys using the USAID/WFP voucher system. Photo credit: WFP/Quique Kierszenbaum
“It was really fantastic to see how adjusting our way of delivering assistance has made such a difference for the local community,” one mother explained. “My daughter suffers from rickets and our doctor has been advising us for a long time to give her milk and yogurt daily. We couldn’t afford to do that. Thanks to the voucher program, we can now provide our daughter with the food she needs.”
Overall, USAID helps WFP and its implementing partner CHF to provide food and voucher assistance to vulnerable, non-refugee families in the West Bank and Gaza. Currently the USAID-funded caseload includes 203,000 individuals in the West Bank and Gaza. The United States also is the largest bilateral donor to UNRWA, which provides food assistance to nearly 750,000 Palestinian refugees and supplemental school feeding to more than 223,000 children in Gaza; aid to 52,000 food insecure persons in the West Bank; and food relief to 290,000 other vulnerable Palestinian refugees across the Middle East.
As President Obama noted in his recent proposal to reform U.S. food assistance, voucher programs are a cost effective way to provide many vulnerable families with the food assistance they most need while simultaneously creating much-needed employment opportunities for local economies.