Kirsten Gagnaire is the Global Partnership Director of the Mobile Alliance for Maternal Action (MAMA).
IDEA/Mobile Solutions is an office at USAID that champions the use of mobile technology for development issues. Mobile Solutions provides support to mobile technology initiatives implemented by USAID pillar bureaus, such as mAgriculture and mHealth. One of the most prominent mHealth initiatives, launched by Secretary Hillary Clinton on Mother’s Day last year, is the Mobile Alliance for Maternal Action (MAMA).
MAMA is a Global Development Alliance founded by USAID and Johnson & Johnson, with support from the mHealth Alliance, United Nations Foundation and BabyCenter. In March, MAMA board representatives visited Bangladesh to meet with MAMA country partners and conduct field visits to meet pregnant women, new mothers and family members who have subscribed to the MAMA mobile phone service, which is called ‘Aponjon’ in Bangladesh. This blog post comes from MAMA Global Partnership Director, Kirsten Gagnaire, and is part of the “blog tour series” reporting on the site visits and experience in Bangladesh. Read how USAID is helping women connect to health services in the developing world.
In Bangladesh, as in so many low-income areas across the globe, pregnant women and new mothers don’t have access to timely, reliable and culturally relevant information about how to best care for themselves and their babies. Although there has been some improvement over the past ten years, it remains a fact that death due to pregnancy, childbirth and infancy-related causes are high in Bangladesh. And these deaths are often preventable with basic knowledge and care.
The Mobile Alliance for Maternal Action (MAMA) was created to provide new and expectant moms with vital stage-based information via mobile phones. Subscribers who register indicate their expected due date, or the birthday of their recently-born child, and receive weekly messages timed to the stage of pregnancy or the age of their newborn. MAMA’s first in-country program is an initiative catalyzed by USAID and local partner D.Net. Catalyzing the support of a public-private coalition in country, with strong support from the Prime Minister’s Office and the Ministry of Health, MAMA Bangladesh has developed and piloted an mHealth service called Aponjon, the Bengali word for “trusted friend”. Aponjon works as a mobile-messaging based service, providing moms and the gatekeepers within their families (usually spouses, mothers, and mothers-in-law) with information about how to take care of themselves and their babies, and includes an entirely separate service for husbands that reinforces messages that their wives are receiving and includes information on how to best care for their loved ones during pregnancy and early childhood.
MAMA messages include information on self-care during and after pregnancy, as well as information on when to seek care and how to care for a newborn. MAMA Bangladesh recognizes the need for linking subscribers to local health services, and has built strong relationships with local health providers.
“I can only visit my clients once each month,” one community health worker told us during a site visit. “But the mobile phone messages continue to provide information between visits; more information than I would be able to share during a single visit.”
The importance of the connection between information about health and information on where to seek assistance was highlighted during one of our site visits. When asked what was the most important message they received, Shoma and Sale, new parents, beamed at their healthy baby and said that it was a message that discussed the signs of newborn respiratory illness. They realized their baby was exhibiting the symptoms which required care, according to the message they received. They were able to connect with their local clinic, where their baby was treated and recovered.
Messages to moms and their families are one of the first, and critically important, steps in educating people about their health, connecting them to care and changing behaviors. MAMA Bangladesh has registered 1,800 women in three districts thus far, and aims to launch nationwide later this year.
To learn more about MAMA, visit http://www.mobilemamaalliance.org/.